Veristor Cloud Managed Services Assures that Valuable Data Can be Recovered in the Event of Downtime
Trusted by large, complex organizations, particularly in the financial services, healthcare and utility industries, PossibleNOW is in the business of mitigating compliance risk. With solutions to reduce marketing expenses while improving customer experience and loyalty, it needs to reliably, and compliantly, protect customer data.
Because it supports customers in heavily regulated markets, the company has specific, and critical, data protection requirements. Requirements that its aging tape backup infrastructure couldn’t meet.
“We performed an evaluation of how successful our backups were over time, and the grades weren’t close to what we wanted,” said Steve Haley, Director of Technical Operations, PossibleNOW.“Old hardware and other contributing factors were causing low marks in reliability. We needed to rearchitect our environment. That’s when we created mandate to get off our tape backup hardware and upgrade to a more stabilized infrastructure.”
See how PossibleNOW evolved from a reactive backup model to a proactive one, with full recovery confidence and assured compliance.
PossibleNOW established a 15-minute recovery time objective (RTO) service level agreement (SLA) for its half petabyte of customer data and set out to secure a cloud-based managed service that would meet it. Knowing that Veristor – who had performed successfully projects for PossibleNOW in the past – had deep expertise in security and governance best practices, they didn’t need to look far.
Trust Delivers Peace of Mind
“Putting all of our backups and business continuity into Veristor’s hands shows just how much we trust them,” said Haley. “You don’t do that without trust. But Veristor has a true sense of ownership over the projects they support, combined with passion and talent. We wouldn’t have had the same level of trust with any other partner.”
Today, PossibleNOW no longer has to worry about backups and data protection. This has given them exponentially more time to focus on other strategic technology initiatives. By having Veristor fully manage all their backup services in the cloud – from the hardware maintenance to protection and recovery processes – PossibleNOW is confident it can easily meet its 15-minute RTO without having to give it a second thought.